That’s true for your business, and it’s true for employees. If recent world events have shown us anything, it’s that everything can change in seconds. Keeping them informed about how shifts are allocated can help reduce some of the stress. Plus, many shift workers have multiple jobs to make ends meet, which means they’re also juggling multiple schedules. This approach avoids confusion and allows you to schedule employees fairly and transparently. Tell them when you’re scheduling extra staff because of an expected spike in sales - for the holidays, for instance - or when you’re cutting back because you know sales are going to dip.Īnd if you give existing employees first refusal on new shifts (which is expected under some predictive scheduling rules), your team needs to know that, too. If you want your employees to be happy, keep them informed about your rationale. Communicate your employee scheduling rationale effectively If you use Square for shift scheduling, employees are automatically notified through the Square Team app and email when schedules are published and changed. It also prevents you from having to manually print, post, or email schedules, which could increase the chance that an employee doesn’t see it. A scheduling app is an effective way to keep this information up to date and accessible to everyone. Though situations evolve constantly, it’s ideal to publish your schedule in advance so everyone is aware, even if things change later. For example, you have to let employees know seven to 14 days in advance what their expected shifts will be. Predictive scheduling laws also require you to plan ahead. They also cover shift patterns and breaks, and demand more detailed employee scheduling records. These are laws that require employers to give early notice of expected hours, and impose additional pay for late scheduling changes. For example, in some jurisdictions, you have to pay employees double-time if they work more than a certain number of hours a day.Īnother issue to pay attention to is predictive scheduling regulations. There are federal, state, and local laws for staff covering required breaks, overtime scheduling, overtime pay, and holidays. Follow local rules and regulationsīefore you create your final schedule, make sure you’re aware of any local laws or regulations that affect how you can schedule staff. This also makes it easy to know who to call if your planned schedule has to change suddenly because of illness or emergencies. Prioritizing your team’s scheduling preferences means happier employees and higher retention rates.Ĭreate and maintain a list of these employees and their availability so you can offer them extra shifts when work is available. Some of your employees will appreciate the chance to make extra money, especially with many households affected by furloughs, layoffs, and unemployment. If you know who’s available, you can fill in the gaps whenever there are any last-minute schedule changes. While it’s essential to know who’s unavailable, having a system for tracking who is available for extra work is also essential. Create a list of employees who want extra shifts Too many employees on duty when you’re not busy affects the bottom line. Too few staff inevitably affects customer service. Having this information in advance also means avoiding two major pitfalls. If you use Square for your POS, the shift scheduling features allow your team to update their availability directly in the Square app. Sometimes employees won’t be available because of personal commitments outside work, like increased childcare responsibilities. Depending on their situations, your staff may prefer to work early in the day, at night, during weekdays, or on weekends. One approach is to let employees choose their regular shifts or apply for open ones through a scheduling app. You also want to know when your team prefers to be scheduled. Reviewing your time and attendance data can show you when your team typically works in a given period. To make employee scheduling work, you’ll need a handle on staff availability. Evaluate your staffing levels and availability Use this information to think about whether you’ll need more staff for weekends, late evenings, or the holiday period. When making a schedule for your employees, planning ahead is key.Ĭheck historical sales data in your POS system to make sure you’re adequately staffed during your busiest and quietest times. Think about your scheduling needs ahead of time Sign Up Now How to create an employee work scheduleīelow are nine employee scheduling techniques to help you schedule employees fairly and fill your business needs.
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